SMS Privacy Policy and Communication Terms

SMS Privacy Policy

How We Collect Your Personal Information

We collect personal information through various channels, including but not limited to:

  • Website forms and sign-up pages

  • Account creation and registration

  • Customer service interactions

  • Purchase transactions

  • Email communications

  • Cookies and tracking technologies

  • Offline interactions and events

What Personal Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • IP address

  • Device information

  • Service usage data

  • Transaction history

  • Communication preferences

How We Use Your Personal Information

We use the personal information we collect to:

  • Provide and maintain our services

  • Process transactions and fulfill orders

  • Send appointment reminders and service updates

  • Respond to inquiries and provide customer support

  • Improve our website and services

  • Send marketing communications (only with explicit consent)

  • Comply with legal obligations

How and Why We Share Personal Information with Third Parties

We may share personal information with:

  • Service providers who assist us in operating our business

  • Payment processors to complete transactions

  • Legal authorities when required by law

Important: Your SMS consent and phone number will not be shared or sold to any third party or affiliates for marketing purposes. Your information will only be used to facilitate communication directly between you and our company.

SMS Communication Terms

Consent for SMS Communications

Upon granting consent to receive SMS communications from our company, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.

Types of SMS Communications

After obtaining consent, we may send the following types of messages:

  • Customer Updates: Information about orders, deliveries, or other relevant account information

  • Appointment Reminders: Notifications about upcoming appointments or events

  • Service Updates: Information about changes or updates to our services

  • Job Application Status: Updates for applicants regarding their application process

Example Message Format

"Hi [Customer Name], this is a reminder about your upcoming appointment with [Business Name] on [Date] at [Time]. We look forward to seeing you!"

Standard Messaging Disclosures

  • To opt out of SMS communications, simply reply with "STOP"

  • For assistance or inquiries, reply with "HELP"

  • Message and data rates may apply

  • Messaging frequency may vary depending on the nature of communication

Response for "HELP" Reply

"For further assistance, please visit our website at https://jmitchellconsulting.com/ or contact us at (865) 484-3822."

Message Frequency

You may receive approximately 5-10 messages related to your requests. However, the frequency may vary depending on the nature of the communication.

Opt-In Methods

You may opt-in to receive SMS messages from us in the following ways:

  • Verbally during a conversation

  • By submitting an online form

  • By filling out a paper form

  • By checking the SMS consent box on our website

Opt-Out Methods

You can opt-out of receiving SMS messages at any time by:

  • Replying "STOP" to any SMS message you receive

  • Contacting us directly to request removal from our messaging list

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms

Contact Us

If you have any questions about our SMS Privacy Policy or Communication Terms, please contact us at:

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